Shotfile Support

Work photos, organized by project.

Shotfile keeps job photos, videos and scanned documents in project albums, with custom file naming, visible file names, optional watermarks, and PDF / ZIP export.

Common questions

How do I open the camera from the Lock Screen?
On iOS 18 or later, touch and hold the Lock Screen, tap Customize, and replace a bottom control with Shotfileera.

Where are my photos stored?
On your device, inside the app. They are not added to your personal camera roll unless you export them.

How do I restore a purchase?
Open Settings in the app and tap Restore Purchases. Subscriptions can be managed or canceled in your Apple Account settings.

How do I back up my work?
Export a ZIP backup to Files or your computer. Device and iCloud backups follow your Apple settings.

Contact

Email rexchen0306@gmail.com and include your iOS version and a short description of the issue.